Frequently Asked Questions
Everything you need to know about your order and our home essentials.
What is the standard shipping timeframe for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive at your doorstep.
How do I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy for damaged or defective products?
We take pride in our quality. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage to initiate a free replacement or refund.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payments via PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify your order within 1 hour of purchase by contacting our customer service team.